AT OUR GOOSENECK IMPLEMENT STORES WE STRIVE TO LEAD OUR INDUSTRY IN ADVANCING TECHNOLOGIES. JOHN DEERE'S TECH SUPPORT IS AVAILABALE FOR ALL ASPECTS OF OUR BUSINESS OPERATIONS AT ANY TIME AND FOR ALL DEPARTMENTS.

SERVICE: OUR SERVICE TECHNICIANS ARE EQUIPPED WITH THE LATEST LAPTOP COMPUTERS AS PART OF THEIR STANDARD WORK STATION TOOLS. THESE LAPTOPS ALLOW IMMEDIATE DIAGNOSIS AND REPAIR OPTIONS FOR PROBLEMS THAT MIGHT BE ENCOUNTERED. JOHN DEERE ALSO PROVIDES AN ON LINE SUPPORT TEAM FOR OUR TECHNICIANS READY TO ANSWER ANY DIFFICULT TECHNICIAL ISSUES. WHILE IN THE FIELD, THE COMPUTER CONTINUES TO PROVIDE SUPPORT WITH LOADED SOFTWARE FOR PARTS AVAILABILITY, DIAGRAMING, AND CURRENT PRICING AS WELL AS THE TECHNICAL SUPPORT.

PARTS: OUR PARTS DEPARTMENT IS EQUIPPED WITH PERSONAL COMPUTERS AT EACH WORK STATION ALLOWING FOR COMPLETE AND INSTANT INVENTORY ACCESS. CUSTOMERS THROUGH "JD PARTS.COM" CAN ACCESS OUR PARTS INVENTORY TO DETERMINE AVAILABILITY, PRICING, AND A SCHEMATIC OF COMPONENT ASSEMBLY. AT OUR COUNTER ALL CUSTOMER PARTS NEEDS CAN BE HANDLED AND FULFILLED AT THE TOUCH OF A BUTTON.

SALES: OUR RETAIL SALESMEN (AG AND CONSUMER PRODUCTS) ARE ALSO EQUIPPED WITH MOBILE COMPUTERS ALLOWING THEM TO ACCESS CURRENT INVENTORY EITHER AT HOME OR AWAY FROM THE OFFICE. PHOTOS AND FULL INFORMATION ON EACH UNIT IN STOCK AT ANY OF OUR LOCATIONS IS READILY AVAILABLE FOR ALL SALES TEAM MEMBERS. MOBILE PRINTERS IN EACH SALES VEHICLE ALLOW INSTANT INFORMATION AND IMAGERY TO BE HANDED TO THE CUSTOMER UPON REQUEST. WE UTILIZE FIVE WEB SITES FOR OUR USED EQUIPMENT INVENTORY COMPLETE WITH FULL SPECIFICATIONS, PHOTOS, AND PRICING.

OUR SHOWROOM IS EQUIPPED WITH THE LATEST ON LINE DELIVERY SYSTEM FROM DEERE CALLED "JD LIVE". THIS SYSTEM PROVIDES CURRENT AND UP TO DATE INFORMATION ON VARYING TOPICS FROM WEATHER, WEEKLY FORECAST, MARKETS, FUTURES, AND ACCESS TO THE DEERE WEBSITE ON PRODUCT PROGRAMS, CONFIGURATIONS, PRICES, AND INDUSTRY NEWS.

TODAYS FARMERS ARE GROWING THEIR BUSINESS THROUGH ACCESS TO NEW TECHNOLOGIES AND INFORMATION- FAST, ACCURATE, AND TIMELY INFORMATION.OUR INVESTMENT IN SKILLED PEOPLE, NEW SYSTEMS, AND ON-GOING EMPLOYEE TRAINING WILL HOPEFULLY ALLOW US TO CONTINUE TO GROW WITH OUR CUSTOMERS.